We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in the USA, Europe, China & Hongkong by ePacket or EMS and in USA by USPS.. Packages shipped from our US warehouse are mostly shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-15 Business days |
| Canada, Europe | 5-15 Business days |
| Australia, New Zealand | 5-15 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 6 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good and very much useful. Serves the purpose.
Cool lighter! AND compact and at the same time one filling enough for a very long time! Recommend. Track to track all.
Came pretty quickly. Like the build quality, all items are well-adjusted to each other. Convenient to make adjustment power-everything is done just hands, not need a screwdriver. Comes with a minimum amount of gas, so that you can just check. IN general, buy happy, recommend.
thanks. works great!
good quality, not empty came amazing. about отправляли long.
Good product, well-packed and delivered quickly. Recommended!
good quality product, recommended!
Item came empty tank. Size is bigger than other similar lighter. I like that the tank is visible so I know when it will be empty. Highly recommended.
I was waiting for it to be full, but it comes empty :(. Anyways, it comes in perfect conditions and exact on the time they told me. Also, it feels very comfortable and is easy to handle. Thanks :)
excellent lighter, quite a large volume, convenient adjustment flame put cigarette holder cigarette gift.
east knitting Is figment Is excellent store recommend super delay a poco But charge Is By-the vivid But EVERYTHING very perfect good service
butane lighter torch work good